Closing Date: 2025/05/23
Reference Number: BOX250513-1
Job Title Customer Service Officer – Gauteng DC
Job Type: Permanent
Division: Supply Chain
Department: Distribution Centre
Number of Positions: 1
Location – Town / City Muldersdrift, Gauteng
Location – Province; Gauteng
Location – Country: South Africa
Minimum Education Level: Diploma | Advanced Certificate
Job Category: Retail
Job Advert Summary
Position: Customer Service Officer
Location: Gauteng Distribution Centre
Be Part of Something Extraordinary!
Boxer Retail Limited, one of South Africa’s leading and fastest-growing retailers, is proudly listed on the Johannesburg Stock Exchange (JSE). As we expand our footprint and innovate in the retail space, we are seeking dynamic individuals to join us on this remarkable journey.
Are you passionate about providing exceptional customer service and excelling in a fast-paced distribution environment? Then we have the perfect opportunity for you!
Purpose
To provide a continuous flow of accurate information to stores regarding order status and estimated time of arrivals (ETA), while addressing store queries promptly and professionally.
Minimum Requirements
Education & Experience Requirements
Matric is essential.
A Degree/Diploma in Supply Chain would be advantageous.
Minimum 2 years’ relevant work experience in warehousing or a similar environment.
Must be computer literate with proficiency in key systems.
Strong communication and problem-solving skills are critical.
Exceptional attention to detail is required.
CHEP & GLS related experience, where working with numerous Customers & Suppliers would be advantageous
Duties and Responsibilities
Key Responsibilities
Efficiently manage and coordinate all store orders, including Jab orders.
Maintain daily communication with store managers and regional teams to ensure seamless operations.
Expertly handle and resolve help desk queries in a timely and professional manner.
Implement and oversee effective pallet control procedures to maintain operational efficiency.
Why Join Boxer Retail Limited?
Be part of a JSE-listed company driving innovation and excellence in retail.
Join a team that values growth, collaboration, and customer-centricity.
Contribute to a company making a tangible difference in South Africa’s retail landscape.
Boxer Retail Limited is an equal opportunity employer.
Embark on an exciting career with a company that’s shaping the future of retail!
Apply here: https://boxer.erecruit.co/candidateapp/Jobs/View/BOX250513-1?source=Indeed
