Cosmetic Frontshop Assistant

About this role

Dis-Chem Pharmacies is looking for a Cosmetic Frontshop Assistant for its store at De Drift Mall in Velddrif, Western Cape. The job helps keep the cosmetics section well merchandised while you give customers good service at the till and on the floor.

What you’ll do

• Keep full ranges of products on the shelves, neatly presented, and follow the merchandising standards.
• Check stock regularly so nothing past its sell-by date stays on display, and restock when needed.
• Store and pack delivered stock or stock from the storeroom in the right place straight away.
• Take payments of all kinds that Dis-Chem accepts, handle exchanges and returns, and follow the cash-handling rules, including the drop safe procedure.
• Help customers with friendly advice, and follow up out-of-stock requests using the customer service list.
• Follow Dis-Chem policies, security rules, health and safety rules and standard operating procedures.

What you need

• Grade 12 / matric.
• Retail experience. At least 1 year in a retail environment, with cosmetics experience preferred.
• A retail certificate or a related field qualification.
• Basic computer skills, including MS Office.
• Good English, both spoken and written.
• Basic arithmetic: addition, subtraction, multiplication and division.
• Knowledge of merchandising standards and working with planograms. Knowledge of the FMCG industry is useful.
• Strong customer focus, attention to detail, problem solving, accountability and good time management.
• Honest and trustworthy, with good emotional intelligence.
• Advantageous: a third additional language.
• Willing and able to work retail hours.
• Reliable transport, or living close to the store.
• South African citizen, with a clear credit record and clear criminal record.

Is this job for you?

This job suits someone who enjoys working with customers and likes keeping a shop floor neat and stocked. You should be comfortable handling cash and working to set procedures. You also need to be ready for retail hours.

Tips before you apply

• Have your matric certificate, any retail certificate and your ID ready to upload or show.
• On your CV, list your retail work clearly, especially any cosmetics or till experience, with dates and what you did.
• Show your attention to detail with a short example, such as a time you kept a shelf or stock area accurate.

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