Hospital Receptionist

About this role

Clinix Health Group is looking for a Hospital Receptionist in Pretoria Central, Gauteng. The role keeps the hospital’s reception and admin tasks running smoothly, in line with the group’s quality standards.

What you’ll do

• Answer, screen and direct calls on the telephone and switchboard, and pass on messages to the right person.
• Greet staff, clients, service providers and visitors, and answer their questions or point them to the right person.
• Book appointments and arrange meetings.
• Handle incoming mail and deliveries, including sorting and packing outgoing post.
• Keep common areas stocked with office supplies, and manage the kitchen supplies on a daily basis.
• Take minutes in meetings, keep records and help with filing.
• Help coordinate the drivers assigned to the hospital, and liaise with maintenance when repairs are needed.
• Keep to cost controls for your section, and make sure costs are signed off by the head of department.

What you need

• Certification in Office Administration or Secretarial Studies, NQF Level 5 (required).
• 1 to 2 years of general office administration experience (required).
• Strong oral and written communication skills (required).
• Good customer service skills (required).
• Computer literacy (required).
• Interpersonal skills and knowledge of conflict resolution strategies (required).

Is this job for you?

This job suits someone who enjoys busy front-desk work and likes helping people. You should be organised, calm under pressure and comfortable keeping track of many small tasks at once. You should also be happy working with colleagues across the hospital.

Tips before you apply

• Have your NQF 5 certificate and your academic transcript ready to upload or show.
• List your office admin roles clearly on your CV, with dates and the tasks you handled, such as switchboard work, diary management or record keeping.
• Give a short example of how you handled a difficult caller or visitor, since customer service and conflict resolution are key for this role.