Legal Advisor

About this role

iOCO is looking for a Legal Advisor to join its CASHUB team, based in Johannesburg. The role is hands-on and mixes legal work with team leadership, client relationships and new project delivery.

What you’ll do

• Write sound legal reports that repudiate funeral claims, and give insurers clear recommendations based on them.
• Finish legal reports on time, within the turnaround times agreed with clients.
• Deal with complaints, insurer escalations and matters referred to the Ombudsman.
• Coach investigators on policy wording, exclusions and what evidence they need.
• Lead one Junior Legal Counsel and two Senior Underwritten Life Investigators, including their workload, quality and expenses.
• Support complex, high-value underwritten life investigations.
• Build client relationships, grow work with existing clients and win new business for CASHUB services.
• Use AI and automation to improve quality and speed, while keeping proper human legal review in place.

What you need

• An LLB or another recognised legal qualification.
• 5 to 8 years of relevant experience in insurance law, funeral or life claims, policy interpretation and repudiations.
• Strong legal writing skills, with experience handling complaints, formal submissions or Ombudsman matters.
• Experience leading specialist staff and supporting complex investigations.
• Commercial awareness, strong client skills and a willingness to market services and secure work.
• Interest in AI, automation and smarter ways of working.
• Admission as an attorney or advocate (advantageous).
• Exposure to fraud, underwritten life investigations, project management or business development (advantageous).
• A valid South African driver’s licence and your own reliable vehicle.
• Willingness to travel to iOCO or client offices in Midrand, Johannesburg, Cape Town or other locations from time to time.

Is this job for you?

This role suits an experienced legal professional who likes both the technical side of claims law and the commercial side of the business. You should be comfortable leading a team, writing clear legal opinions and talking to clients. Interest in technology and automation will help you stand out.

Tips before you apply

• Have your LLB certificate, admission details and any practising certificate ready to upload.
• In your CV, give examples of repudiation reports, Ombudsman matters or complaints you have handled, with the outcomes.
• Show your team leadership and client work with numbers where you can, such as team sizes, turnaround times or new business won.