Secretary: Learner Development and Social Support Services

About this post

The Eastern Cape Department of Education is looking for a Secretary: Learner Development and Social Support Services in Head Office – Zwelitsha. It is a learnership programme on salary level 5, paying R237 453 – R279 708 per annum.

Section: Chief Directorate: Learner Development and Social Support Services

Closing date: Friday, 13 November 2026. Late applications are not considered.

What you need

The official advert asks for:

• A grade 12 certificate with no experience required.
• Effective communication skills (written and verbal skills) and a good command of English language.
• Knowledge of the Public Service Legislative Framework.
• Proven competent knowledge of basic office administration practice.
• Knowledge of procurement systems Competencies: Computer Literacy, Excellent Communication Skills, Administration Skills, People Skills, Organisational Skills, Typing and Writing Skills, Strong Leadership Skills, Basic financial recording, minute taking and report writing skills.
• Knowledge of Education Sector will be added advantage.

What you’ll do

• Provides a secretarial/receptionist support service to the Director as follows: Receives telephone calls and refers the calls to the correct role players if not meant for the relevant manager.
• Records appointments and events in the diary of the manager.
• Types documents for the manager and the other staff within the unit on a word processor.
• Operate office equipment like fax machines and photocopiers.
• Provides clerical support services to the manager.
• This will entail the following: Liaises with agencies to make travel documents arrangements, Checks the arrangements when the relevant documents are received.
• Arrange meetings and events for the manager and the staff in the unit.
• Identifies venues, invites role players, organizes refreshments and set up schedules for meetings and events.
• Processes the travel and subsistence claims for unit.
• Process all invoices that emanate from the activities of the work of the manager.
• Records basic minutes of the meetings of the manager where required.
• Drafts routine correspondence and reports.
• Does filing of documents for the manager.
• Administers matters like the leave register and telephone accounts.
• Handles the procurement of standard.
• Receives records and distributes all incoming and outgoing documents.
• Collects all relevant documents to enable the manager to prepare for meetings.
• Remains up to date about prescript / policies and procedures applicable to her / his work terrain to ensure efficient and effective support to the Director.

Tips before you apply

• Use the new Z83 application form. Fill in every section and sign it: unsigned or incomplete Z83 forms are usually not considered.
• Quote the reference number DOE97/10/2026 on your application and in the subject line of any e-mail.
• Attach only the documents this advert asks for, such as a CV with your experience dated month and year. Many departments ask for certified copies only once you are shortlisted.
• Show clearly on your CV that you meet each requirement above, for example your Grade 12 results or driver's licence code.