Store Supervisor

About this role

Mr Price Group is looking for a Store Supervisor for its store in Paarl CBD, Western Cape. You will help run the store day to day so that store targets and customer service standards are met.

What you’ll do

• Help drive sales by putting customer experience processes into practice and working towards sales and new account or membership targets.
• Keep the shop floor tidy and make sure visual merchandising meets company standards.
• Coach and mentor store associates so they grow their skills and help the team reach store KPIs.
• Make sure stock is received and unpacked correctly, and that the sales floor is restocked.
• Track stock levels using set processes so the store carries enough stock and risks are kept low.
• Keep the stockroom in good order and up to housekeeping standards.
• Help with compliance checks, such as store audits, visual audits, POS and monitoring reports, health and safety checks, weekly hanger counts and security.
• Make sure the team follows company policies and procedures.

What you need

• Grade 12.
• 2 to 3 years of experience in a retail supervisory role.
• Knowledge of sales and service management.
• Proficiency in MS Office.
• Good communication skills.
• A solid understanding of the retail trade, the brand, customers and products.

Is this job for you?

This role suits someone who already has supervisory experience in retail and enjoys leading a team. You should be comfortable with numbers, stock and reports, and you should enjoy looking after customers and staff on the shop floor.

Tips before you apply

• Have your matric certificate and proof of your retail supervisory experience ready, including employer names and dates.
• On your CV, give examples of sales targets, stock control or team coaching you have handled, with clear results where you can.
• Show your MS Office skills by listing the programmes you use and what you do with them, such as reports or stock sheets.