Supervisor General Merchandise

About this role

Pick n Pay is looking for a General Merchandise Supervisor to run the general merchandise department at its Rosebank store in Gauteng. You will lead the team day to day, keep shelves full and tidy, and help the department hit its sales and operational targets.

What you’ll do

• Run the daily operations of the department, keeping it clean, organised and well presented.
• Lead, coach and motivate department staff, track attendance and productivity, and give regular feedback.
• Count stock, look into discrepancies, and keep an eye on slow-moving, damaged, missing and excess stock.
• Make sure products are displayed to Pick n Pay standards, with correct prices and shelf labels.
• Put promotional and seasonal displays in place and spot ways to lift sales.
• Answer customer queries and complaints, and escalate anything unresolved to the right manager.
• Prepare departmental reports and keep stock control and merchandising paperwork accurate.
• Follow store safety, security and loss-prevention rules, and report hazards and incidents.

What you need

• Grade 12 (matric) or an equivalent qualification.
• Previous retail experience. A supervisory role is preferred.
• Experience in stock control, merchandising and inventory management.
• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• Good numerical and administrative skills.
• Basic computer literacy and experience with retail systems.
• Strong customer service and problem-solving skills.
• Ability to work shifts, weekends and public holidays when needed.

Is this job for you?

This role suits someone who has worked in retail and is ready to take charge of a team. You should enjoy keeping stock in order, watching the numbers, and making sure customers find what they need. If you like a busy, fast-paced store and can work flexible hours, this could be a good fit.

Tips before you apply

• Have your matric certificate and any retail or supervisory certificates ready to upload.
• On your CV, list the stock control, merchandising or inventory systems you have used, with examples of results.
• Show your leadership experience with specific examples, such as how you trained staff or handled a team issue.

”