Bank Teller (C&B) Cash & Device

About this role

Absa, one of South Africa’s large banks, is looking for a Bank Teller to work at its Robertson branch. The role focuses on processing counter transactions accurately and helping customers quickly and in a friendly way.

What you’ll do

• Look after your cash float through the day. Count your cash, and ask for restocking or cash removal when limits are reached.
• Pay out and take in cash, cheques, travellers cheques, drafts and other financial instruments for walk-in customers.
• Check IDs and account details before you process or cash any cheque, and watch closely for fraud or suspicious activity.
• Record transactions on the bank system, get the right approvals, and send anything above your limit to a mandated official.
• Reconcile your cash at the start and end of each day, and prepare reports for audit and management.
• Explain bank procedures, ID requirements and services to customers. Help them fill in deposit, withdrawal and cheque forms correctly.
• Open and close the branch safe, keep registers up to date, and follow the bank’s security and compliance rules.
• Support sales campaigns by passing on leads to Sales Consultants, and help customers move simple transactions to digital channels.

What you need

• A Higher Certificate in Business, Commerce and Management Studies (required).
• Experience handling cash and customer transactions is an advantage.
• Good attention to detail and accuracy when counting cash and checking documents.
• A friendly, professional manner with customers, and the ability to work at a steady pace.

Is this job for you?

This job suits someone who likes working with people and who is careful with numbers. You should be comfortable following strict procedures and keeping records neat. If you are calm under pressure and enjoy helping customers at the counter, this could be a good fit.

Tips before you apply

• Have a certified copy of your Higher Certificate and your ID ready, so you can upload them quickly.
• On your CV, list any cash handling, till work or customer service experience, with numbers where you can (for example, daily cash amounts or customers served).
• Show your attention to detail with examples, such as balancing a till or checking forms for errors.

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