Business Relationship Manager

About this role

FNB, part of FirstRand, is recruiting a Business Relationship Manager for its RBB Eastern Cape team based in Aliwal North. The role looks after a portfolio of high-value clients and focuses on keeping them happy while growing the business.

What you’ll do

• Lead and manage a portfolio of high-value clients, with a focus on sustainable growth and profit.
• Build trusted relationships with key stakeholders and identify new business opportunities.
• Win new clients and onboard them well.
• Manage costs against income, improve efficiency and lift business performance.
• Set tactical goals, define the sales strategy and make good use of people, money and technology.
• Assess credit applications under the Bank’s credit policy, within agreed timeframes.
• Keep the team compliant with legislation, audit requirements and internal processes, and manage people as a line manager.

What you need

• 2-3 years’ experience as a Business Relationship Manager in the commercial banking environment, or a Bachelor of Commerce.
• FAIS accredited qualification at NQF level 6 or 7 (advantageous).
• Credit management exposure (a must).
• Experience with credit applications in the agricultural environment (advantageous).
• RE qualification (advantageous).
• Experience handling high-level customer queries.
• You must not be an unrehabilitated insolvent.

Is this job for you?

This role suits a sales-driven person who is curious, adaptable and client-centric. You should enjoy working in a team and be comfortable managing important client relationships and making credit decisions.

Tips before you apply

• Have your qualification certificates, FAIS accreditation details and any RE qualification ready to upload.
• On your CV, list specific portfolio results, such as growth in client numbers or account activity, and how you managed costs.
• Describe your credit assessment work clearly, including the types of applications and the number of clients you handled.