Midvaal Local Municipality
CALL CENTRE AGENT JOBS X2 CORPORATE SERVICES CLUSTER
Due date :
23 December 2022
CALL CENTRE AGENT DETAILS :
Government and NGO
Fixed Term Contract
Call Center Agents Salary
R 117 000.00 p.a.
Fixed Term Contract for time of three years
Absolute bundle R117 000.00 p.a. (restrictive of any advantages)
EE position: Yes
Midvaal local municipality welcomes appropriately qualified possibility to apply for the publicized opportunity:
Expected set of responsibilities
Give a far reaching call focus agent capability connected with getting and dispatching calls, enlisting grievances and giving criticism to clients
Reach and surpass objectives set by the municipality
Improve client support insight in an expert and considerate way
Guarantee consistence with the municipality’s administration contract, and times required to circle back on grievances
Play out some other related Specially appointed undertakings and obligations as mentioned or expected by the executives every once in a while
Call Centre Support/Contact Centre
Business Process Support National Certificate (NQF Level 3)
Completely Bi-Lingual (Afrikaans/English and one local language viz. IsiZulu or Sesotho)
Substantial driver’s permit will be an additional benefit
Magnificent correspondence, phone behavior and client assistance abilities
Enthusiastic, persuaded and well disposed person
Tender loving care, office the executives and magnificent organization abilities
Information on the Midvaal Local Municipality and metropolitan region will be serious areas of strength.
2-years significant involvement with call focus/client assistance or comparative compressed climate managing grumblings and requests, will be an additional benefit
Up-and-comers that apply ought to take note of that the post is a shift position, seasons of movements are:
Day Shift: 06:00 to 14:00
Evening: 14:00 to 22:00
Up-and-comers should dwell inside the purview of Midvaal Local Municipality
Up-and-comers should have the option to make a trip to and from Midvaal Local Municipality Sedibeng candidates will be given first inclination
23 December 2022 at 12:00PM
Kindly note that vehicle and convenience costs, to and from Midvaal, are not repaid.
Midvaal Local Municipality is an equivalent open door, governmental policy regarding minorities in society business and is focused on the accomplishment and support of representivity (race, orientation, handicap).
Up-and-comers whose arrangement will advance representivity will be given inclination.
Regular incidental advantages are appropriate, except if generally settled.
Up-and-comers wishing to apply for this opportunity should enlist their application by means of the electronic work board PNET or through the Midvaal Local Municipality site.
For any questions sympathetically contact HR (016) 360-7440.
All shortlisted up-and-comers will be exposed to foundation screening checks (confirmation of capabilities, criminal record checks and security reviewing).
Up-and-comers with unfamiliar capabilities should present a letter from SAQA expressing the proportionality of the capabilities.
Because of the enormous number of utilizations we visualize to get, applications won’t be recognized. On the off chance that you get no reaction inside three (90 days, kindly acknowledge that your application was ineffective.
Midvaal Local Municipality, values security in terms of the Assurance of Individual Data Act (Act No.4 of 2013 (POPIA) which is compelling from 1 July 2021, individual data won’t be uncovered to any outsider, except if generally recommended in the Demonstration, following due process(es).
THE GROUP Stores THE RIGHT NOT TO MAKE AN Arrangement TO THE ABOVE POSITION/S.