Checkout Assistant

About this role

Pick n Pay is looking for a Checkout Assistant at its On Nicol store in Gauteng. The job is about giving customers a quick, friendly and accurate checkout experience while keeping the till area neat and safe.

What you’ll do

• Greet customers politely and help them with checkout questions.
• Scan items correctly, check prices and process payments in cash, card and voucher.
• Issue receipts and handle refunds, exchanges, voids and price changes the correct way.
• Count and balance your till, and report any cash differences or suspicious transactions to your supervisor.
• Deal with customer complaints calmly, and pass harder problems to your supervisor.
• Keep the checkout area clean and stocked with bags and till rolls, and report faulty equipment.
• Work with your team and follow store rules, health and safety steps and training instructions.

What you need

• Grade 12 (matric) is the minimum requirement.
• Good communication and people skills.
• Basic numeracy and literacy.
• Basic computer skills and the ability to learn a point-of-sale (POS) system.
• Good problem-solving skills and a strong focus on customer service.
• Honesty, integrity and attention to detail.
• Ability to work calmly in a busy store.
• Willingness to work shifts, weekends, public holidays and overtime when needed.
• Ability to stand for long periods.
• Advantageous: previous retail or cashier experience. This is not essential for entry-level applicants.
• The advert says candidates must live in Alexandra or Sandton.

Is this job for you?

This job suits people who enjoy talking to customers and like keeping things accurate. You should be happy to work shifts and weekends. If you are new to retail and have your matric, you can still apply.

Tips before you apply

• Have your matric certificate and ID ready, and check that you meet the residence requirement for Alexandra or Sandton.
• On your CV, show any customer-facing work, including volunteering, school duties or informal selling, with clear examples of honesty or handling money.
• State your availability for shifts, weekends and public holidays clearly, since this is a key part of the role.

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