Industry: Telecommunication Services
Job category: Service Advisor
Location: Johannesburg
Contract: Permanent
EE position: No
Introduction
We have a great opportunity for seasoned Customer Care Agents! Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.
Job description
We are looking for seasoned Customer Care agents to be based in our Customer Care department and provide first call resolution to our customers. We are looking for candidates with great work ethic, energy, and people who can provide exceptional telephonic customer service to customers. The successful incumbent will be a self-starter with a positive attitude and always willing to assist.
Minimum requirements
- Completed Matric
- Minimum of 2 years customer care experience
- Retentions experience advantageous
- Strong verbal and written communications skills
- Solution orientated
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