Closing Date: 2026/02/06
Reference Number: SAA260130-2
Job Title Desk Controller
Division Operations
Business Unit HUB & SVM
Job Type Permanent
Job Grade TS3-1
Reporting To Team Leader: Avionics
Number of Positions 3
Minimum Education Level Grade Twelve (Matric) or Equivalent
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Kempton Park
Job Purpose
Responsible for the operation of the main MCC Desk, effectively communicate on the radio and telephone with maintenance staff and flight crews to satisfy customer flight schedules as and when required, coordinate maintenance activities for aircraft on the Line.
Principal Accountabilities
Communicate information to flight crew (excluding airworthiness information), technical personnel, other departments and/or customer airlines i.e.
Parking bays, aircraft ETA, fuel figures, aircraft movement information, ETOPS checks, MEL deferments, ground support equipment etc.
Compile an aircraft schedule, update and make available to all applicable personnel
Monitor all changes to the aircraft schedule and communicate the information to all applicable personnel.
Arrange for aircraft spares and ground handling equipment as required
Ensure that aircraft movement between SAA Technical and ramp area is tracked and recorded as applicable
Update aircraft maintenance information on web based programs for Foreign Operators
Ensure all IT facilities in the section required for aircraft maintenance and schedules are operative and have required programs installed
Monitor all items of stationery and advise Manager accordingly
Perform all reasonable requests from the Manager
Qualifications & Experience
Grade 12 or equivalent
Qualified aircraft technician with 2 years post apprenticeship experience in aircraft maintenance or an appointed production controller, planner or aviation storeman with 5 years’ experience plus a good understanding of Line Maintenance activities
Knowledge and Skills
Good interpersonal skills.
Have very good communication skills in English (verbal and written).
Good knowledge of SAAT as an organization.
Have knowledge of Microsoft Office and Outlook
Have planning and organizing skills
Attributes
Have tact
Be a team player
Be self-motivated
Good customer orientation
Ability to work under pressure
Maintain confidentiality
Attention to detail
Analytical thinking
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