Discovery Connect Bank Sales Consultant

About this role

Discovery is hiring telesales consultants for its Discovery Connect sales call centre at Park Square in Durban. Discovery Connect is the group’s direct sales channel, and this role focuses on selling Discovery Bank products to new and existing clients.

What you’ll do

• Make inbound and outbound sales calls to sell the Discovery Bank product range.
• Follow up on different types of leads the business generates, and turn them into sales.
• Answer new product enquiries and guide each client towards a sale that suits their profile.
• Meet monthly sales and activation targets set by the business.
• Record client application details accurately on the system.
• Meet the productivity, quality and compliance standards, and pass all ongoing assessments.

What you need

• Matric (Grade 12).
• At least 1 to 2 years of sales experience. Outbound telesales experience is preferred.
• Fluent English or Afrikaans, with a neutral accent.
• Basic computer skills, including email, Word and Excel.
• Strong time management, and the ability to work under pressure and adapt to change.
• Attention to detail and the ability to learn quickly.
• Advantageous: knowledge of Discovery Bank.
• Advantageous: a tertiary qualification in financial planning or information.
• Advantageous: NQF 5 National Certificate in Banking, or an RE5 qualification.

Is this job for you?

This job suits people who enjoy talking to clients and hitting targets. You should be self-motivated, persistent and comfortable working in a fast-moving team. If you have some sales experience and want to grow with a fast-growing division, this role could be a good fit.

Tips before you apply

• Have your matric certificate and a copy of your ID ready before you apply.
• Put your sales results on your CV, such as targets met or calls handled, so the employer can see your experience.
• Show your telesales experience clearly. Name the products you sold, the type of calls you made, and the results you got.

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