Home Shopper

About this role

Pick n Pay is looking for a Home Shopper to work in its stores. The role focuses on picking online and home delivery orders so that customers get exactly what they asked for.

What you’ll do

• Pick stock accurately, using the picking slip for each order.
• Check that every order the store receives is accepted on time.
• Fill customer orders from start to finish.
• Handle customer returns.
• If an item is out of stock, suggest a suitable replacement to the customer.
• Operate and clean equipment the way the store expects.
• Keep your work area clean, tidy and safe.

What you need

• Matric (Grade 12).
• Good communication skills. You listen well, speak clearly and stay on topic.
• A careful, rule-following approach to your work.
• A customer-first attitude. You think about how a situation looks from the customer’s side.

Is this job for you?

This job suits someone who likes working with stock and orders, and who pays close attention to detail. If you enjoy being part of a busy, upbeat team and you want to start a career in retail, this could be a good fit.

Tips before you apply

• Have a copy of your matric certificate or statement of results ready to upload or show.
• On your CV, list any work that involved stock, packing, cash handling or customer service, even if it was informal.
• Give examples in your CV or interview of times you were accurate and followed a process to finish a task on time.