Local Grocery Floor Manager

About this role

Pick n Pay is looking for a Local Grocery Floor Manager for its store in Fleurhof, Gauteng. You will run the day-to-day work on the grocery floor, keeping service, stock, merchandising and sales on track while you lead and develop your team.

What you’ll do

• Run the daily grocery floor so service stays smooth and shelves stay full, priced correctly and merchandised to company standards.
• Watch stock levels, arrange fast replenishment from the storeroom, and spot fast-moving, slow-moving and discontinued lines.
• Lead stock counts, look into stock variances, and work to cut losses, damages, wastage and shrinkage.
• Handle customer enquiries and complaints, and step in on complex issues.
• Support sales and profit targets by tracking daily sales, controlling departmental costs and running promotions.
• Allocate daily duties, coach and train staff, and handle attendance, performance and disciplinary matters under company policy.
• Make sure health and safety, food-handling and company compliance standards are met, and help with internal audits.

What you need

• Grade 12 (National Senior Certificate).
• At least 2 to 3 years of retail experience, preferably in a grocery or supermarket.
• Previous supervisory or team-leadership experience.
• Experience in stock control, merchandising, customer service and retail operations.
• Good understanding of stock management and loss prevention.
• Computer literacy, including basic Microsoft Office and point-of-sale systems.
• Willingness to work retail hours, including weekends and public holidays.
• Advantageous: a relevant retail, grocery, business management or related qualification.
• Advantageous: a valid driver’s licence, depending on store requirements.

Is this job for you?

This job suits someone who has already led a retail team and knows how a grocery floor runs. You should be comfortable with numbers, stock and people, and you should stay calm when things get busy or difficult.

Tips before you apply

• Have your matric certificate, proof of retail experience and any supervisory references ready before you apply.
• On your CV, give clear numbers for the stock, sales or team sizes you have managed, such as stock counts or shrinkage results.
• Show your years in grocery or supermarket retail and your supervisory roles, with dates, so the recruiter can match them to the minimum requirements.

“”