Local Grocery Floor Manager

About this role

Pick n Pay is hiring a Local Grocery Floor Manager for its store at Bloem Plaza in the Free State. The role looks after the overall performance of the grocery department, from sales and stock to customer service and the team that runs it.

What you’ll do

• Grow grocery sales, gross profit and departmental profit, and keep costs under control.
• Track results against budget and sales targets, and spot trends in margins, stock movement and shrinkage.
• Keep stock levels right, manage ordering, replenishment and stock rotation, and look into stock variances.
• Watch for losses, wastage, damages and expiry dates, and deal with slow-moving stock.
• Keep the department clean, well merchandised and correctly priced, and run promotions well.
• Make sure food safety and company procedures are followed, and handle complaints quickly and politely.
• Lead, coach and develop the grocery team, manage rosters and attendance, and plan for future leaders.

What you need

• Grade 12 / Matric.
• At least 3 to 5 years’ experience in grocery retail operations.
• At least 2 years in a supervisory or management role.
• Experience managing departmental sales, stock and profitability.
• Experience managing and developing teams in a retail setting.
• Advantageous: a relevant retail management qualification.

Is this job for you?

This job suits an experienced grocery or retail manager who likes working with numbers and people. You should be comfortable setting targets, holding a team to them, and keeping customers happy on the shop floor.

Tips before you apply

• Have your matric certificate and any retail management certificates ready to upload.
• In your CV, list each supervisory role with the department size, sales figures and stock results you managed.
• Show your team leadership with clear examples, such as training staff, improving attendance or reducing stock losses.

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