Manager Key Accounts Consumer Prepaid

About this role

MTN is hiring a Key Accounts Manager for its Consumer Prepaid business in Johannesburg. The role looks after a set of allocated accounts, growing them through sales, strong service and well-planned market activity. You will report to the Head of General Trade / Modern Trade.

What you’ll do

• Put account business plans into action, track progress each month and review them every three months.
• Set and meet acquisition, retention and profitability targets for your accounts, and step in with corrective action when results slip.
• Work with marketing and other sales and service teams to keep plans current and deliver the agreed customer experience and service levels.
• Grow sales through your channels, prepare for trade partner negotiations and track competitor offers.
• Plan promotions, forecast device and product needs, and manage the account budget and cost of sales.
• Build strong relationships with stakeholders, resolve channel conflicts and report on account performance, budget use and customer insights.

What you need

• A 3-year tertiary qualification (post matric).
• At least 5 years of sales experience in Telecoms or FMCG.
• A deep understanding of the telecom ecosystem, its customers and its competitors.
• Skills in account management, joint business planning, negotiation and analytics.
• Financial and numerical skills, plus project management experience.
• Strategic thinking, decision making and the ability to handle ambiguity and complexity.
• A digital mindset and comfort with working in a fast-changing, deadline-driven environment.
• Behavioural strengths such as adaptability, candour, emotional maturity, integrity and leadership.

Is this job for you?

This role suits an experienced sales or account leader who has worked in telecoms or FMCG and knows how to grow accounts. You should be comfortable with budgets, reporting and negotiations, and happy to lead a team in a pressured, competitive market.

Tips before you apply

• Have your qualification certificate and a clear record of your years in sales ready to upload.
• On your CV, show specific sales results, such as growth in accounts, targets met and budgets managed.
• Give examples of telecom or FMCG negotiations and account plans you have led, with the outcomes.