Retail Store Assistant

About this role

Dis-Chem Pharmacies is looking for a Retail Store Assistant for its Zevenwacht Mall store in Kuilriver, Cape Town. The role helps the store run smoothly by keeping daily operations and admin on track, in line with company policy and procedure.

What you’ll do

• Handle customer compliments and complaints, and report them to management.
• Answer customer questions, solve stock queries and send people to the right department when needed.
• Keep the till side in order: manage shortages and overages at the point of sale, including floats.
• Process refunds and returns, and make sure returned goods are handled correctly.
• Check deliveries and invoices so they are accurate, and help log Distribution Centre claims.
• Control high-risk stock and prepare the daily run reconciliation.
• Order and receive branch change, so cashiers always have enough change.
• Keep records of floats, petty cash and cash on hand.

What you need

• Essential: Grade 12 / Matric.
• Essential: Basic computer skills, including Word, Excel and Outlook.
• Essential: SAP knowledge.
• Essential: Retail experience.
• Essential: Good retail admin skills and a sound understanding of store operations.
• Essential: Leadership skills, a team player attitude and good customer relations.
• Essential: Honesty and trustworthiness, the ability to work under pressure, and a drive to meet deadlines.
• Essential: South African citizen.
• Essential: Must be able to get MIE, and have a clear criminal record and clear credit record.
• Essential: A driver’s licence and/or your own reliable transport.

Is this job for you?

This job suits someone who has matric, has worked in retail, and enjoys handling cash, stock and customers. You should be organised, honest and comfortable working to tight targets.

Tips before you apply

• Have your matric certificate, ID and proof of your retail work ready before you apply.
• On your CV, list the retail tasks you have done, such as cash handling, refunds or stock control, with clear examples.
• If you have used SAP, Excel or Word in past work, say so and give a short example of what you did with it.

”