- Company
- MANCOSA
- Location
- Durban, KwaZulu-Natal
- Job type
- Permanent
- Minimum qualification
- Matric
- Reference
- 208196
- Closing date
- 3 November 2026 (5 days left)
About this role
MANCOSA is hiring a Sales Administration Assistant in Durban for the Retail Division of Al Baraka Bank. You will support the consultants with the admin that keeps retail deals moving from start to finish.
What you’ll do
- Handle client and internal emails, and send settlement figures, statements and bond or title deed requests to the right departments.
- Collect FICA documents from clients and send them to the technical support team, including help with UBO calculations and organograms.
- Deal with debit order queries and log any changes or suspensions with the technical support team.
- Check that fees, deposits and settlements go to the correct accounts, and follow up on allocation and reimbursement queries.
- Print, check and dispatch legal agreements and deal documents, and log conditions, fees and payments on the technical support system.
- Follow up on valuation quotes, reconcile valuator statements each month and help with monthly payments.
- Help with general back office tasks and any ad hoc jobs from the managers.
What you need
- Matric (required)
- At least 1 year of experience in a financial services institution (required)
- General banking experience (advantageous)
- Computer skills and intermediate Microsoft Office (required)
- Knowledge of banking systems, bank procedures and credit policies (required)
- Knowledge of the National Credit Act (NCA) and FICA policies and procedures (required)
- Strong administrative skills (required)
- Knowledge of Shariah laws and principles (advantageous)
- A relevant diploma or degree (advantageous)
Is this job for you?
This job suits someone who already works in admin or operations in a bank or financial services firm. You should be detail-driven, organised and comfortable handling many small tasks at once.
Tips before you apply
- Have your matric certificate, ID and any diploma or degree certificates ready to upload.
- Show your financial services experience on your CV, with the systems and products you have used, such as FICA or debit order processes.
- List your Microsoft Office skills clearly and give an example of how you used them in an admin role.
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Before you apply
- Tailor your CV for this Sales Administration Assistant role with our free AI CV builder.
- Write a matching cover letter in two minutes.
- Practise common interview questions so you're ready if they call.
Source: MANCOSA's official vacancy page (view original). EmploymentHub is not the employer and does not handle applications.
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