Sales Call Center Agent

Fidelity Career

Sales Call Center Agent

Krugersdorp, Gauteng
Full Time
Posted 15 November 2022
Last Date
29 November 2022

Work Subtleties

Least experience
Organization essential industry
Security and Examinations
Work utilitarian region

Expected set of responsibilities
Generally speaking motivation behind the Vacancy:

We are searching for Sales Call Center Agents that will be the contact between our organization and its current and possible clients.

The fruitful up-and-comer will actually want to acknowledge proprietorship by successfully offering different items to existing and new expected clients and simultaneously keeping consumer loyalty at the center of each and every choice and conduct.

Should have a characteristic sales capacity to telephonically sell items.

Sales Call Agent Duties

• Offering different items to potential sales leads got from different stages
• Making a lot of outbound calls sooner rather than later
• Taking care of and conquering client complaints, focussing on Opening, Closing, Telephone
Behavior, for example purchasing signals
• Distinguishing clients’ requirements through examining

• Accomplishing least sales targets
• Accomplishing a base QA (Quality Assurance) and Consistence score of 90%
• Accomplishing day to day and month to month ARPU targets
• Accomplishing day to day and month to month sales transformations (should ask all clients for a reference lead)
• Accomplishing day to day Talk time and Number of Dials each day

• Adherence to call focus “scripts”, confirming client data, announcement and so forth.
• Immediately take advantage of chances to upsell items when they emerge
• Fabricate maintainable connections and draw in clients by exceeding everyone’s expectations
• Precise catching of sales and clients’ very own subtleties
• Precise planning of fitments
• Liaising with clients’ by means of email

Least capabilities and experience:

• Matric/Grade 12
• 3 years+ experience in a Sales Outbound call community (telematics experience profitable),
• Demonstrated history of an Outbound Sales Call Center position
• Should be adaptable to work/be accessible on ends of the week and night-time if fundamental
• 1 Saturday each month is obligatory


• Target Driven
• Dependable
• Capacity to perform multiple tasks, put forth boundaries and oversee time successfully
• Magnificent verbal and composed relational abilities

• Self-persuaded
• Capacity to utilize positive language
• Using time productively
• Tender loving care
• Capacity to perform under tension and inside a quick moving climate

We hold the right not to make an arrangement to any publicized position.
While inclination is given to existing representatives consistently and the decision made is absolutely on merit, Historically Distraught Up-and-comers and Dark Female Competitors are empowered and upheld in the FSG group.

While dark female up-and-comers will be given need according to our change strategy subject to the above standards.

Fidelity Services Group (Pty) Ltd upholds worldwide fair practice and business morals on persistent improvement of our human resources as the distinct advantage to our progress in the business sectors in which we take part.

Would it be a good idea for you not be reached in regards to this situation inside 10 working days from the closing date, if it’s not too much trouble, view your application as fruitless.


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