Johannesburg, Gauteng
Full-time
Closing Date: 28 Apr 2026
Full job description
BASIC INFORMATION
Department: Customer Care
Vacancies: 1
Location: Johannesburg
CONTACT INFORMATION
Contact Person: Zinzi Sakwe
Contact Email: recruitment@amrod.co.za
Contact Phone: 0114579900
DATES
Date Circulated: 23 Apr 2026
Closing Date: 28 Apr 2026
MINIMUM SKILLS AND KNOWLEDGE REQUIRED
- Grade 12 or equivalent.
- Minimum of 3 years’ experience in a similar position and preferably within a branding environment.
- Proficient in Business English, with strong verbal and written communication skills.
- Above average interpersonal, communication, telephone and customer liaison skills.
- Competent in Microsoft Suite (Word, Excel).
- Knowledge of Amtrack would be advantageous
BEHAVIOURAL DIMENSIONS REQUIRED
- Honest and hardworking.
- Customer Orientation.
- Ability to work efficiently on own or as part of team, in a highly pressurised environment.
- Creative flair.
- Vibrant and outgoing personality
- Professionalism.
BRIEF DESCRIPTION OF KEY PERFORMANCE AREAKEY PERFORMANCE AREA
- Greet and assist walk-in clients promptly and professionally
- Advise on branding processes and offer suitable alternatives for out-of-stock items.
- Actively guide clients towards online tools and resources, while educating and providing accurate information on product availability
- Maintain a consistently clean, organised and visually impactful showroom that reflects current stock, promotion and new products
- Implement creative display concepts that align with marketing campaigns and PD requirements
- Ensure all displayed merchandise is clean, correctly coded, branded where applicable and attractively displayed.
- Ensure boardrooms are well maintained, and all meeting setups are completed accurately and on time
- Maintain accurate records of showroom activity, including client visits, company name and reason for visits.
- Correctly report client issues and escalate to the relevant manager where needed.
- Share feedback and insights from client interactions to help refine processes and improve service delivery
- Participate in training and actively apply learnings from Amrod Academy courses
- Support operational requirements such as reception and coffee bar relief and ad-hoc projects
ADDITIONAL INFORMATION
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