Store Manager

About this role

Clicks Group is recruiting a Store Manager for its Clicks Eco Boulevard store in Centurion. The person in this role runs the day-to-day store, leads the operations team and works to meet sales, profit and compliance targets.

What you’ll do

• Track daily, weekly and monthly sales plans, and act quickly when the store is off target.
• Control store running costs, stock, shrinkage, housekeeping and admin.
• Make sure visual merchandising and promotions match the brand standard.
• Recruit, lead and develop your staff so each department has the people it needs.
• Plan staff schedules in line with company labour policy, and keep time, attendance and HR records complete.
• Lead customer service in store, grow club card participation and build links with centre managers, suppliers and distribution centres.
• Bring the store, pharmacy and clinic teams together as one working unit.

What you need

• Grade 12 with at least 50% for Maths and English.
• A B. Degree or Diploma in retail or finance management, pharmacy or a related field (essential, for external applicants).
• At least 5 years in a store management role in a retail or FMCG store operations environment, in a store with an annual turnover of at least R50 million.
• Extensive experience managing a large and diverse workforce.
• Financial management experience, including budgets, profit and loss statements and financial ratios.
• Solid knowledge of stock, cost, risk and compliance procedures, and of labour legislation and IR practices.
• Good communication, planning, problem-solving and computer skills.
• Knowledge of competency-based interviewing is advantageous.

Is this job for you?

This job suits an experienced retail manager who has run a busy store and led a large team. You should be comfortable with numbers, targets and people management. You also need a strong focus on customer service.

Tips before you apply

• Have your matric certificate, degree or diploma, and proof of your financial results ready to upload.
• On your CV, state the turnover of each store you have managed and the size of the teams you led.
• Give clear examples of how you improved sales, reduced shrinkage or grew a team, with numbers where you can.