Empact Group

East London, Eastern Cape
Contract
Posted 02 February 2024 – Closing Date 23 February 2024

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Job Details

Division
Empact Group Food Solutions

Minimum experience
Entry Level

Company primary industry
Food and Beverages

Job functional area
Other

Contract term
Contract Term

Job Description

The occupant will be responsible for taking requests and deliver food and refreshments to clients serving clients, providing detailed information on menus, performing multiple tasks various front-of-the-house duties.

Education and Experience required:

• Minimum of 1 year experience as a waiter in catering environment is essential
• Matric is essential
• Experience in a hotel environment will be a benefit
• Butler or Housekeeping experience

Knowledge, Abilities and Competencies:

• Information on and consistence with sanitation norms.
• Proven work experience as a waiter or waitress
• Active experience with cash register and ordering information system
• Essential numerical abilities
• Mindfulness and persistence for clients
• Astounding presentation abilities
• Solid organisational and performing multiple tasks abilities, with the ability to perform well in a speedy environment
• Undivided attention and successful communication abilities
• Team spirit
• Adaptability to work in shifts

Key Duties and Responsibilities:

• Welcome and escort clients to their tables
• Present menu and give detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
• Prepare tables by setting up lines, silverware, and glasses
• Inform clients about the day’s specials
• Give menu suggestions upon request
• Up-sell extra items when appropriate
• Take accurate food and beverages orders, utilizing a POS ordering software, request slips or by memorization
• Convey order details to the Kitchen Staff
• Check at dishes and kitchenware for cleanliness and presentation and report any issues
• Organize table settings and keep a clean eating region
• Convey checks and collect bill payments
• Carry dirty plates, glasses, and silverware to kitchen for cleaning
• Meet with restaurant staff to review everyday specials, changes on the menu and administration determinations for reservations (e.g., parties)
• Follow all applicable wellbeing division guidelines
• Give astounding client support to visitors

Click here to apply for Waiter Post