Waitron

About this role

Pedros is opening a brand-new Wackys restaurant in Durban and is looking for waitrons to join the launch team. The job is focused on dine-in service and making guests feel welcome from the first visit.

What you’ll do

• Greet guests, seat them and hand out menus.
• Tell guests about the menu and the daily specials.
• Take food and drink orders accurately.
• Serve meals and drinks quickly.
• Check in with guests during their meal to make sure they are happy.
• Clear and reset tables between guests.
• Take payments when needed, and work with the kitchen and cashier teams.
• Handle guest complaints calmly and keep the dining area clean.

What you need

• Good verbal communication skills.
• Ability to work flexible shifts.
• Strong people skills, including good customer focus and the ability to handle conflict calmly.
• Ability to multitask in a busy, fast-paced setting.
• Professional presentation.
• Advantageous: previous hospitality experience.

Is this job for you?

This job suits people who enjoy talking to guests and working as part of a team. You do not need a lot of experience to apply, but you should be energetic, friendly and happy to work when the restaurant is busy. If you want to help build a new store from the start, this could be a good fit.

Tips before you apply

• Have your CV ready and list any customer-facing work, even if it was not in a restaurant.
• Show your communication and teamwork skills with short examples, such as how you dealt with a difficult customer.
• State clearly which shifts and times you can work, since flexible shifts are part of the role.

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