HIRING ORGANIZATION : MOTUS
PAGE INDEX :
- PAGE 1 : AGENT : COSTUMER SERVICE X2
- PAGE 2 : LIGHT DUTY VEHICLE DRIVER X3
PAGE 1. AGENT : CUSTOMER SERVICE X2
Expected set of responsibilities
The Europcar Bisho Branch has an extremely durable open door accessible for an Agent: Customer Service.
At Europcar we are completely dedicated to giving vehicle rental rates to our clients and administration that satisfies our “Moving your Way” reasoning.
The Agent:
Client support gives the principal line of administration to clients, helping clients with the pickup and return of their rental vehicle, and with any remaining solicitations for help connected with reservations, vehicle change-overs, during or post-rental inquiries and so on.
Appropriate up-and-comers will meet the base standards for the job, with accentuation being on having some client assistance experience to attract on to empower the drive to the air terminal beyond customary business hours because of the shift idea of the work.
This job is compensating for the individuals who get fulfillment from help out, can adapt well under tension and have the capacity and drive to reliably cause clients to feel extraordinary.
On the off chance that this is you, this job is the most ideal one for you!
Coronavirus immunization is a significant piece of Motus Retail and Rental’s obligation to halting the spread of COVID-19 in our working environments, however the country in general.
This is on the grounds that immunizations offer insurance to representatives by diminishing their gamble of contamination, or the seriousness of their side effects; and at a populace level, alluded to as populace insusceptibility.
Considering that immunization is fundamentally important in the battle against COVID-19, we urge inoculated possibility to go after the empty job.
Position Overview
The motivation behind the position is to help the accomplishment of the branch’s objectives through conveyance of proficient and proficient client assistance and doing as such as per organization quality administration methodology.
On the off chance that you have not gotten criticism in somewhere around three weeks from shutting date, you might consider your application as having been fruitless.
Explicit Role Responsibilities
Work Outputs:
• Successfully handle all parts of the client’s look at and registration rental exchange as per organization, quality control, cases and mishap methodology.
• Making, correcting, dropping and observing reservations as required.
• Give magnificent client support, successfully helping with client inquiries.
• Different administrator and general office obligations, for instance catching fuel, Vrv’s, non fires up and so on, circling back to past due rentals, filtering, fractional charging, armada development control, claims reports, rental stores, delivering and recording of all clients lost property recuperations from vehicles.
• Answerable for the security and quality control of vehicles and other organization property.
• Distinguishing proof and announcing of terminated licenses, administration due vehicle and some other issues not adjusting to our quality guidelines.
• Adherence to great housekeeping and general neatness principles for branch climate.
• Different obligations on demand.
Capabilities and Experience
Least Experience:
• Least of 1 years front office/client assistance experience.
Least Qualification:
• NQF level 4 (Matric or equivalent qualification).
Least Requirements:
• Code 8 driver’s permit – should have at least around 1 years driving experience.
• PC proficient.
Fundamental for Note: The effective up-and-comer should stay at work longer than required/shifts/ends of the week when required.
Abilities and Personal Attributes
Capabilities:
• Relational abilities in English (verbal and composed).
• Magnificent relational abilities, understandable and expressive.
• Client center and the capacity to exhibit drive.
• Magnificent phone and up close and personal client relations and counter selling abilities.
• Great authoritative abilities.
• Ready to deal with tension and display great time usage abilities, exhibiting a need to get a move on and responsibility.
• Accomplish elevated degrees of precision and tender loving care.
• A cooperative person that is successful in working with individuals of various societies and foundations.
Individual Attributes:
• Committed.
• Proficient is all parts of direct, preparing (flawless and satisfactory).
• Exceptionally versatile notwithstanding misfortune, extended periods of time, client struggle and so forth.
• Enthusiastic, self-propelled
• Adaptable – over top periods, things can change step by step. You get your sack to leave toward the finish of a shift, there’s an emergency and you really want to postpone leaving so you can bounce in and help.
• Driven for both individual and group objective accomplishment.
• Dependable, exceptionally capable, trustworthiness and respectability in all transactions.
Strategy
We are focused on Employment Equity while enlisting inside and remotely.
It is organization strategy to advance from inside at every possible opportunity.
Along these lines, kindly know that interior up-and-comers will be viewed as first prior to investigating outside candidates, gave that this supports accomplishment of our Employment Equity objectives.
SEE FURTHER DETAILS OF LOCATION, REFERENCE, CLOSING DATE AND CLICK BUTTON TO APPLICATION SITE
Shutting Date
2022/08/31
Reference Number
MOT220826-19
Work Title
Specialist: Customer Service | Europcar | Bisho
Branch/Department
Bisho
Work Type Classification
FULL-TIME
Area – Town/City
Bisho
Area – Province/Area
Eastern Cape
Area – Country
South Africa
Shutting Date
2022/08/31
Reference Number
MOT220826-10
Work Title
Specialist: Customer Service | Europcar | Braamfontein
Branch/Department
Braamfontein
Work Type Classification
FULL-TIME
Area – Town/City
Johannesburg
Area – Province/Area
Gauteng
Area – Country
South Africa
GO-TO PAGE 2 : LIGHT DUTY VEHICLE DRIVER X3
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