iMasFinance Co-operative (Ltd)

Centurion, Gauteng

Permanent

Closing Date 13 October 2025

Job Description

In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups.
Job purpose: The successful candidate will need to provide administrative support to the Short Term Insurance (Non-life assurance) Customer service department 

Job outputs:

• Ability to handle the NCB & Multi Claimant lists
• Contact members resigned from employer groups to switch payment method to do
• File tracking device certificates on policies, contact members requesting outstanding certificates
• Assisting with Marketing campaigns running (contact members etc);
• Life cycle journey actions for members
• Vehicle settlement corrections on policies regarding finance house
• Ad hoc administrative tasks
• Renewal process (back office processes) and updating outstanding information on policies in a non advisory capacity

Qualifications and experience

• National Senior Certificate/ Senior Certificate/ Matric 
• FSCA recognized qualification (advantageous)
• 6-12 months Contact Centre experience
• Experience in Short term Insurance added advantage

Knowledge and Skills

• Excellent Administrative skills
• MS office package
• Attention to detail
• Customer centric
• Excellent telephonic etiquette