Administrator

About this role

Discovery’s Corporate and Employee Benefits business is looking for an Administrator based at its Sandton office, 1 Discovery Place. The role keeps retirement fund and group life billing running smoothly, so members and employers get accurate service.

What you’ll do

• Process daily and monthly transactions within agreed service levels.
• Manage a mix of retirement fund tasks, such as monthly contribution reconciliations, Section 13A non-compliance letters and calculations, default regulation requirements, T-day and new member processes.
• Check documents for accuracy as part of quality assurance.
• Keep administration compliant with the Pension Funds Act, the Tax Act and the fund rules.
• Answer queries from colleagues and clients, and resolve escalations.
• Prepare monthly reports for your line manager to review.
• Build good working relationships with internal and external brokers.
• Look for ways to improve processes as the business grows.

What you need

• Matric (Grade 12).
• Experience in group risk employee benefits or umbrella retirement funds.
• Clear communication, both verbal and written.
• Strong reporting skills and the ability to pull information together into clear reports.
• Attention to detail and strong organisational skills.
• Advanced Excel skills and good MS Office skills.
• Knowledge of retirement fund and umbrella fund operations, accounting and investments.
• Exposure to Compass Education is an advantage.
• Advantageous: NQF level 6 or a similar qualification.
• Advantageous: a relevant industry qualification, such as Wealth Management or Introduction to Retirement Funds.

Is this job for you?

This role suits someone who enjoys detailed admin work and likes to get things right the first time. You should be comfortable with retirement fund rules, able to explain issues clearly to different people, and keen to help improve how work gets done.

Tips before you apply

• Have your matric certificate and any industry certificates ready to upload.
• Name the retirement fund or umbrella fund work you have done, and say what you handled day to day.
• Show your Excel and reporting skills with a short example, such as a report you built or a process you tidied up.