Assistant Store Manager

About this role

Mr Price Group is looking for an Assistant Store Manager for its store at Princess Mkabayi Mall in Abaqulusi, KwaZulu-Natal. You will help the store manager run the store day to day, so that sales targets and customer service standards are met.

What you’ll do

• Receive and unpack stock, and restock the sales floor.
• Monitor stock levels and follow set processes to limit stock loss.
• Keep the stockroom tidy and up to housekeeping standards.
• Approve write-offs, breakages, recalls and returns.
• Review sales and profit reports, work with management on action plans, and keep an eye on store spending.
• Track how products perform in store, share feedback with the support centre, and suggest ways to grow sales and brand awareness.
• Run compliance checks to make sure store policies and procedures are followed.
• Lead the team towards store KPIs, and help staff with training, coaching and career development, including succession planning.
• Recruit staff and manage their performance in line with company policy.

What you need

• Grade 12.
• 2 to 3 years of experience in a supervisory or assistant store management role.
• An understanding of sales and service management.
• Budgeting skills.
• Proficiency in MS Office.
• Good communication skills.
• An understanding of the retail trade.
• An understanding of brand, customer and product.

Is this job for you?

This job suits someone who has already supervised people in a retail store and knows how a shop floor runs. You should be comfortable with numbers, stock and reports, and be able to lead a team and keep customers happy.

Tips before you apply

• Have your Grade 12 certificate and proof of your supervisory experience ready, such as reference letters or a short list of past store roles.
• On your CV, show results from past stores, such as sales targets met, stock loss reduced or staff trained, with figures where you can.
• Give clear examples of how you have led a team, handled budgets or dealt with a customer complaint.