Casual Cashier

About this role

Dis-Chem Pharmacies is looking for a casual cashier for its store at Midlands Mall in Pietermaritzburg, KwaZulu-Natal. The role keeps the till running smoothly and gives customers a good shopping experience at the point of sale.

What you’ll do

• Record every customer transaction on Dis-Chem’s system, following company policies and standard procedures, with close attention to accuracy and fraud prevention.
• Take payments in all accepted forms, including cash, bank cards, vouchers and coupons, and look after the cash in your till.
• Process loyalty cards, including the partner programmes such as Discovery Health, Medihelp, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks.
• Handle returns and exchanges, but only when a supervisor has authorised them. Line voids and price changes also need supervisor sign-off.
• Scan and pay for all items leaving the store, and keep your login code and password private.
• Pass customer complaints and compliments to the frontline supervisor or store management, and report anything suspicious.
• Follow Dis-Chem’s customer service, security and 5 star communication principles, and keep up to date with current sales and promotions.

What you need

• Grade 12 (matric).
• At least 6 months of cashier or till operations experience.
• Computer literacy, including MS Office.
• Good numerical skills and a strong command of English, written and spoken.
• Basic customer service skills.
• Willingness and ability to work retail hours.
• Knowledge of cash registers and handling cash drawers, and an understanding of sales, refunds and payments.
• South African citizenship, reliable transport or living close to the store, and clear credit and criminal records.
• Advantageous: a third additional language.

Is this job for you?

This job suits someone who is careful with money and detail, and who enjoys helping customers. You should be trustworthy, calm under pressure and comfortable working shifts that follow retail hours.

Tips before you apply

• Have your matric certificate and any proof of cashier or till experience ready, including the dates and the name of the store.
• On your CV, show your till experience with examples, such as the volume of transactions you handled or how you dealt with cash balancing.
• Say clearly that you can work retail hours and explain how you would get to the store, whether by your own transport or from nearby.

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