Business Segment: Personal & Private Banking
Location: ZA, FS, Bothaville, Botha Street
Job Type: Part-time
Job Ref ID: 80438998A-0001
Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of other departments and their functions within a branch.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
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