Business Segment: Personal & Private Banking
Location: ZA, Kwa – Zulu Natal, Zululand, Richards Bay
Job Type: Full-time
Job Ref ID: 80263326A-0001
Date Posted: 7/7/2025
Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Minimum Qualifications
- Secondary/High school/A levels/Matric
- National Certificarte in Banking (NQF5 FAIS Aligned Qualification)
Experience
- Branch Operations
- 3-4 years Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
- Familiar with the legal aspects regarding cheques and cash handling.
- Knowledge of the functions of other departments within the branch.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
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