Content and Campaigns Manager

About this role

International Facilities Services (IFS) is hiring a Content and Campaigns Manager based in Umhlanga, KwaZulu-Natal. The role leads marketing and communication campaigns that build the IFS brand, support the Group’s five-year growth strategy and keep staff engaged across all of its African operations.

What you’ll do

• Campaigns: Plan and run integrated marketing and internal communication campaigns, tied to the Group growth strategy and reported to the Chief Growth Officer.
• Brand custody: Protect the IFS brand and corporate identity, review material before it goes out, and run brand audits with the Operations team.
• Functional support: Support Finance, Operations, Sourcing, QHSE and Sustainability/ESG with their communication needs.
• Localised content: Develop content for each African country where IFS works, taking local languages and cultural context into account.
• Internal communication: Manage the yearly internal communication calendar, leadership messaging and newsletters, and recognition and awards programmes.
• Digital and external: Manage the IFS website and social media, coordinate client-facing material and media releases, and monitor web traffic and SEO.
• Agencies and budget: Manage marketing agencies and suppliers, set the annual marketing budget and report on spend each month.
• Team leadership: Lead and develop your team, track performance, manage leave and plan succession.

What you need

• A Bachelor’s degree in marketing, communications, public relations, journalism or a related field.
• 7 to 10 years of experience in marketing, corporate communications, internal communications or brand management.
• Proven experience running integrated communication campaigns.
• Experience developing and localising content across several African countries and languages.
• Strong copywriting, editing and content creation skills.
• Experience managing websites, social media and digital platforms.
• Experience managing external agencies and creative suppliers, including budgets.
• Experience working across several business units or countries (essential).
• Experience in hospitality, facilities management or mining services (strongly preferred).
• A professional qualification in digital marketing (advantageous).
• A project management qualification (advantageous).

Is this job for you?

This job suits a senior marketer who has spent years in corporate or internal communication and enjoys building brand and culture across several countries. You should be comfortable managing budgets, agencies and a team, and you should be able to write well in more than one context.

Tips before you apply

• Have your degree certificate, a current CV and proof of any digital marketing or project management qualifications ready.
• Show your 7 to 10 years of experience with specific campaigns, budgets you managed and the countries or business units you worked across.
• Include a short sample of localised or multilingual content, or a campaign you ran from start to finish, to show your work.

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