Emergency Care Assistant

About this role

Netcare is looking for a full-time Emergency Care Assistant (ECA) to join its emergency team based at Netcare Kuilsrivier Hospital in the Western Cape. The role focuses on fast, safe patient care in emergency situations, along with careful record keeping and daily care of vehicles and equipment.

What you’ll do

• Respond to emergency calls and give treatment within your training, following HPCSA protocols.
• Call for backup straight away if a patient needs care beyond your scope.
• Log every call with the Netcare 911 Call Centre and record the case number on all patient report pages.
• Complete patient report forms accurately and keep hospital and company paperwork up to date.
• Check your vehicle and equipment before each shift, keep them clean, and report any faults or losses.
• Keep accurate drug registers, complete drug checklists at the start and end of shifts, and carry out regular stock counts.
• Take part in in-service training and CME sessions to keep your professional registration current.

What you need

• Essential: Grade 12.
• Essential: Current HPCSA registration with the Professional Board of Emergency Care Personnel as an Emergency Care Assistant (ECA), with up-to-date knowledge of HPCSA CPG updates.
• Essential: You must be over 21 years old.
• Essential: A valid PDRP for passengers and a valid Code 10 driver’s licence.
• Essential: Good written and verbal communication skills, and strong interpersonal skills.
• Advantageous: At least 1 year of post-graduate patient care experience in an operational environment.
• Advantageous: Computer skills, especially Microsoft Office.
• Advantageous: Analytical and technical skills.

Is this job for you?

This job suits someone who stays calm under pressure and cares about patients and their families. You should be happy to work weekends, public holidays and night shifts, and you should be comfortable with careful, detailed paperwork.

Tips before you apply

• Have your HPCSA registration certificate, Grade 12 certificate, PDRP and Code 10 licence copies ready before you apply.
• On your CV, list any emergency, ambulance or patient care work, with dates and the type of calls you handled.
• Show your communication skills with clear examples, such as calming a patient or explaining treatment to family members.