Operations and Supply Chain Management Intern

About this role

Cubix, a sales-driven contact centre that specialises in Financial Services Provider (FSP) products, is hiring an Operations and Supply Chain Management Intern in Durban. The 12-month paid internship gives you practical workplace experience in how operations, sales performance, resources and supply chains keep a financial services business running.

What you’ll do

• Support daily contact centre operations and sales campaigns.
• Help with operational reports, capturing data and tracking performance.
• Assist with workforce planning, scheduling and allocating resources.
• Monitor productivity and keep accurate records.
• Help with procurement, supplier admin and stock control.
• Coordinate equipment and other operational resources, and learn how FSP processes and compliance work.
• Look for ways to make operations more efficient, working with Operations, Finance, IT, Facilities, HR and Compliance teams.

What you need

• A completed Bachelor’s Degree or Advanced Diploma from a recognised public tertiary institution.
• The degree or diploma must be in one of these fields: Operations Management, Supply Chain Management, Logistics Management, Commerce (BCom), Financial Management, Finance, Banking and Financial Services, Financial Planning, Risk Management, Insurance or Economics. A closely related qualification in Commerce, Operations or Financial Services can also count.
• A relevant postgraduate qualification is advantageous.
• National Senior Certificate (Grade 12).
• South African citizen, aged 18 to 35.
• Currently unemployed.
• Not taking part in another internship or learnership programme.
• No previous participation in a SETA-funded or government-funded internship programme.
• Clear criminal and ITC records.
• Good communication and interpersonal skills.
• Strong organisation and admin skills, and good attention to detail.
• Basic analytical and problem-solving skills.
• Computer literacy, especially Microsoft Excel.
• Willingness to learn, and the ability to work in a fast-paced, target-driven setting.

Is this job for you?

This internship suits recent graduates who want to start a career in operations, supply chain or financial services. You should enjoy working with data and reports, and you should be keen on the financial services industry.

Tips before you apply

• Have your degree or diploma, your matric certificate and your ID ready. Check that your qualification matches one of the listed fields.
• On your CV, show any Excel work, reports or data tasks from your studies or past jobs.
• Explain in your cover letter why you want to work in operations or financial services, and how you handle busy, target-driven work.