Shop Assistant / Cashier

About this role

Clicks Group is looking for a shop assistant and cashier for its store in Tsumeb. The role is about giving customers a good experience at the till and on the shop floor. It is a permanent position.

What you’ll do

• Run the point of sale (till) accurately and quickly, scanning items and taking payment.
• Handle cash safely at all times and process clubcard rewards for customers.
• Tell customers about clubcard benefits and sign up new clubcard members.
• Share current promotions so customers know about special offers.
• Greet customers in a friendly, professional way and act as a face of the brand.
• Keep shelves, displays and the store neat, following the store’s merchandising standards.
• Stay up to date on products, ranges and promotions so you can answer customer questions correctly.

What you need

• Grade 12 (essential).
• Basic maths skills for quick, accurate calculations.
• Computer literacy and good numeracy.
• Good communication skills and a customer-first attitude.
• Planning, organising and problem-solving skills.
• An understanding of stock management procedures.
• Ability to follow instructions and procedures.
• Experience in a customer-facing role in a retail or FMCG store (advantageous).
• Maths and English at 50% or more in Grade 12 (advantageous).

Is this job for you?

This job suits someone who enjoys working with people and likes a busy store. You should be patient, careful with money and happy to keep things tidy. If you have worked in a shop before, that will help, but the role is open to people who are keen to learn.

Tips before you apply

• Have your Grade 12 certificate or statement of results ready to upload or bring along.
• On your CV, list any cash handling, till work or customer service tasks, even if they were part of another job.
• Give a short example of a time you helped a customer or solved a problem, so the employer can see your people skills.

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