UI Claims Officer

REF NO: HR4/4/10/843 (X10 POSTS)

SALARY: R269 499 per annum

CENTER: Provincial Office: Western Cape

REQUIREMENTS:

Grade 12/ Senior Certificate.

0 to 6 months’ experience.

Knowledge:

Unemployment Insurance Act,

Unemployment Insurance Contributions Act,

Public Service Regulation,

Public Service Act,

Batho Pele Principles,

Departmental Policies and Procedures,

Customer Care.

Skills:

Communication (verbal and written),

Listening, Computer Literacy,

Customer Relations,

Decision Making.

DUTIES:

Receive and assess all the UI Claims on the relevant systems in line with the Standard Operating Procedure (SOP).

Register all employers and verify the declaration of employees as per the relevant prescripts.

Execute the payment of approved claims as per the set time frames.

Attend to enquiries relating to all processed claims or any other matter relating to the processing of claims.

Perform administrative duties in the section.

ENQUIRIES: Mr. Q Bowman Tel: (021) 441 8120 APPLICATIONS: Jobs-WC6@LABOUR.gov.za

Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town

FOR ATTENTION: Sub-directorate: Human Resources Management, Western Cape

 

 

 

DEPARTMENT OF EMPLOYMENT AND LABOUR

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE: 01 August 2025 at 16:00 (walk-in) and 00:00 (online)