Assistant Store Manager

About this role

Mr Price Group is looking for an Assistant Store Manager for its Mr Price Money Cellular store at the Diamond Pavilion in Kimberley, Northern Cape. You will help the store manager run the store day to day, meet sales targets and keep customer service at a high standard.

What you’ll do

• Stock control: receive and unpack stock, restock the sales floor, and keep stock levels accurate through counts, stock takes and stock loss action plans.
• Stockroom: keep the stockroom tidy and up to housekeeping standards, and approve write-offs, breakages, recalls, out-of-box failures, cellular repairs and returns.
• Sales and profit: review sales and profit reports, work with management on action plans, and keep an eye on store spending.
• Product performance: track how products sell in store, give feedback to the support centre, and look for ways to grow sales and brand awareness, such as in-store marketing and competitor shopping.
• Credit, insurance and cellular: drive performance in these areas to hit the agreed budget.
• Compliance: help the store manager with checks and audits, including health and safety, POS and security checks, and make sure store policies are followed.
• Customer experience: put customer experience processes in place, such as markdowns, repricing, promotions, visual standards and customer feedback.
• Team leadership: lead the store team towards its KPIs, plan training and coaching, recruit staff and manage performance.

What you need

• NQF level 4 (Grade 12) or an equivalent qualification.
• 3 years’ experience in retail.
• Management experience (advantageous).
• Understanding of sales and service management.
• Budgeting skills.
• Computer literacy.
• Good communication skills.
• Knowledge of the retail trade.
• Understanding of the brand, customer service, cellular and mobile products, new accounts and insurance products.

Is this job for you?

This job suits someone with solid retail experience who is ready to take on part of a store’s management. You should be comfortable with numbers and reports, and you should enjoy leading a team and working closely with customers.

Tips before you apply

• Have your matric certificate or Grade 12 statement and your ID ready, along with recent references from past retail employers.
• On your CV, list your retail years clearly and point to results you helped deliver, such as sales targets, stock accuracy or audit outcomes.
• If you have supervised or trained staff, give specific examples of how you coached them, so your leadership experience is easy to see.