Dispatch and Collections Supervisor (Late Shift)

About this role

BCE FoodService Equipment is looking for a Dispatch and Collections Supervisor for its Roodepoort site in Gauteng. You will lead the late shift so that BCE products reach customers on time and with minimal errors.

What you’ll do

• Help the Outbound Manager and Late Shift Manager run the late shift distribution team.
• Oversee the building, its contents and its equipment during night hours, and report safety hazards or fix them.
• Supervise outbound work, including picking, packing, barcode scanning, invoice paperwork and dispatch bay loading.
• Schedule, monitor and manage late shift staff and forklift drivers, including their certification and forklift servicing.
• Track stock accuracy through cycle counts, stock takes and inventory control, and look into shrinkage.
• Handle customer queries and complaints quickly, and keep reports on accidents, equipment faults and staff matters.

What you need

• Grade 12 (or equivalent).
• A relevant Bachelor’s Degree, or an equivalent tertiary qualification combined with work experience.
• A valid driver’s licence.
• OHSA training.
• Experience in logistics management, general warehouse work and supervising warehouse teams (supervision experience preferred).
• Experience with disciplinary hearings, coaching, mentoring and performance management.
• Experience with a comprehensive WMS and WMS-driven processes.
• Computer literacy, including Microsoft Office. SAP and Qwix are preferred.
• Advantageous: a valid First Aid certificate.
• Advantageous: a forklift certificate.
• Strong leadership, planning, communication and problem-solving skills.

Is this job for you?

This job suits a hands-on supervisor who likes structure and can keep a busy night shift on track. You should be comfortable managing people, working with stock systems and staying calm when problems come up.

Tips before you apply

• Have your Grade 12 certificate, degree or tertiary certificates, driver’s licence and any OHSA, First Aid or forklift certificates ready to upload.
• On your CV, show your warehouse supervision work with numbers where you can, such as team size, shift patterns and stock accuracy results.
• Describe your WMS, SAP or Qwix experience by naming the systems and the tasks you handled in each one.