Senior Specialist Investigations

About this role

Vodacom, South Africa’s telecommunications company, is hiring a Senior Specialist Investigations. The job is based at the Vodacom Campus in Midrand and supports the security team in investigating incidents that affect the business.

You will look into internal and external security incidents, find who may be responsible, spot crime patterns and recommend ways to stop future losses.

What you’ll do

• Decide how each reported incident or case should be handled. That could mean investigating it, referring it on or escalating it.
• Run thorough investigations on cases logged in the Case Management System, following Vodacom policy and South African law.
• Investigate physical security incidents at offices, campuses, warehouses and other facilities.
• Collect and check evidence such as CCTV footage, access-control records, asset details and statements.
• Investigate theft, vandalism, sabotage and damage at BTS sites and other network infrastructure, including batteries, generators, fuel and copper or aluminium cables.
• Analyse incidents to spot repeat offenders, hotspots, emerging crime patterns and possible syndicates. Write clear, objective reports with findings and recommendations.

What you need

• A relevant three-year degree or diploma in Criminal Justice, Policing, Security Management, Forensic Investigation, Criminology, Risk Management or a related field.
• Three to five years of relevant investigation experience (essential).
• Experience in criminal, forensic, corporate or physical security investigations (essential).
• Experience in interviews, evidence gathering and writing investigation reports (essential).
• A valid driver’s licence (essential).
• Willingness to travel nationally, do site visits and take part in standby duty when needed (essential).
• Experience in BTS or telecommunications infrastructure investigations (advantageous).
• Experience with SAPS or other law enforcement agencies (advantageous).
• Experience giving evidence in criminal courts, disciplinary hearings or CCMA proceedings (advantageous).
• Knowledge of Vodacom’s Case Management System and Analyst’s Notebook (advantageous).

Is this job for you?

This role suits an experienced investigator who is comfortable working alone and under pressure. You should be careful with sensitive information and happy to work with police, network teams and business stakeholders.

Tips before you apply

• Have your degree or diploma certificate, your driver’s licence and a current CV ready to upload.
• Show your investigation years clearly in your CV. List the types of cases, such as BTS theft or workplace incidents, and your role in each.
• Give short examples of evidence you collected, reports you wrote, or any court or SAPS work you have done.

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