Team Leader: Workplace Technologies

About this role

Capitec is looking for a Workplace Technology leader based in Stellenbosch. The role leads a technical engineering team that delivers and maintains the end-user technology staff use every day. This is an engineering leadership role, not an IT support or service desk role.

What you’ll do

• Lead, coach and develop a team of technical engineers, and set clear direction so people can do their best work.
• Oversee the delivery and upkeep of endpoint management, desktop infrastructure and end-user hardware at enterprise scale.
• Help shape desktop design standards, endpoint management approaches and implementation plans across a distributed hybrid IT environment.
• Lead the delivery and maintenance of Microsoft collaboration and cloud services, including Exchange, Teams, Azure Virtual Desktop, Active Directory and Group Policy.
• Support secure endpoint practices, including encryption, Unified Endpoint Management and Mobile Device Management.
• Drive automation with PowerShell, Python and/or VB to make the team more efficient.
• Oversee hardware testing and lifecycle management, print management, audio visual technology and White Glove / Executive Services.
• Use Generative AI tools such as Microsoft Copilot or Claude for reporting, analysis, documentation and team productivity.

What you need

• Grade 12 National Certificate or a vocational qualification (minimum).
• 5+ years’ ICT experience in an end-user computing or workplace technology environment.
• 3+ years’ experience designing and implementing desktop hardware, software and management systems in an enterprise EUC environment.
• 3+ years’ experience maintaining enterprise desktop infrastructure using tools such as System Center Configuration Manager, Unified Endpoint Management, BitLocker and Microsoft cloud services.
• Proven experience directly managing a technical engineering team, including people development, performance and technical direction.
• Experience delivering and maintaining end-user technology in an enterprise-scale environment.
• A clear criminal and credit record.
• Advantageous: a relevant degree in Information Technology.
• Advantageous: experience with Software Asset Management processes and systems.
• Advantageous: experience project managing large-scale end-user platform upgrades in an enterprise organisation.
• Preferred: Grade 12 National Certificate or vocational qualification, as an ideal level.

Is this job for you?

This role suits an experienced engineer who has moved into leading people. You should be comfortable with enterprise endpoint, identity and Microsoft environments, and be able to guide engineers through technical decisions. Strong planning, communication and problem-solving skills will help you succeed here.

Tips before you apply

• Have your CV ready with dates for each role, so you can show your ICT and enterprise EUC years clearly.
• Name the team sizes you have led and the results you delivered, such as upgrades or rollouts, to show your people leadership.
• List the specific tools you have used, such as SCCM, Intune, BitLocker and Azure Virtual Desktop, with examples of how you used them.