Traffic Manager

About this role

Capitec is looking for a Traffic Manager based in Stellenbosch. The role keeps Client Engagement work moving, from the first plan and backlog through creative production to go-live.

What you’ll do

• Lead planning sessions and turn priorities into a realistic plan of work for each planning period.
• Keep the Creative Lab pipeline and backlog visible, and make sure enough work is ready for production.
• Schedule jobs against available capacity, and make sure every active job has a clear delivery date.
• Track work across several Client Engagement streams, including work done by specialists, creative teams and external agencies.
• Run stand-ups and delivery check-ins, and bring the right people together to clear blockers.
• Chase outstanding feedback and approvals, and challenge anything late or unclear that could hold up delivery.
• Produce delivery reports, trackers and dashboards, and coordinate monthly reporting from stakeholders.
• Use delivery data to spot bottlenecks, and recommend and help put workflow improvements in place.

What you need

• Minimum qualification: Bachelor’s Degree in Project Management.
• Experience: At least five years in traffic management, creative operations, marketing delivery, project delivery or a closely related role.
• Direct experience running a creative or marketing pipeline, from brief through scheduling, production, approval and delivery.
• A track record of managing several jobs at once without losing sight of deadlines and dependencies.
• Experience balancing demand against team or supplier capacity.
• Experience getting delivery from people who do not report to you.
• Experience facilitating planning sessions or stand-ups in an agile or fast-moving setting.
• Strong experience keeping operational trackers, dashboards and delivery reports.
• Working knowledge of marketing and creative production across digital and traditional channels.
• Skills in communication, problem solving, strategic thinking, relationship management and leadership.
• Advantageous: An Honours Degree in Project Management.
• Condition of employment: A clear criminal and credit record.

Is this job for you?

This job suits an experienced delivery manager who enjoys keeping many projects on track at once. You should be comfortable chasing people who do not report to you and turning delays into clear next steps.

Tips before you apply

• Have your degree certificate and a current CV ready. Include the year you earned your Bachelor’s degree.
• Show your five years of experience with specific examples. Name the number of concurrent workstreams and the channels you handled.
• Describe a time you got results from a team outside your reporting line, and mention any trackers or dashboards you built.