Trainee Sales Administrator (B7)

About this role

Impala Platinum (Implats) is looking for a Trainee Sales Administrator based in Springs. You will be trained to manage the admin side of final product sales. The role links customers with the refinery production and packing teams, offshore stock locations and freight service providers.

What you’ll do

• Capture sales orders and stock transfers on SAP, based on contract terms or special orders.
• Plan delivery schedules, track dispatches and check that orders match what customers asked for.
• Prepare dispatch paperwork such as shipment advices, packing and dispatch authorisations and airfreight instructions.
• Book freight with agents, process waybills and update stock movements after physical dispatches.
• Create sales invoices, check shipping invoices, and prepare certificates of origin and insurance documents.
• Keep customers updated on dispatch status. Look into complaints and queries, and follow up on late payments.

What you need

• NQF level 4 (Grade 12) with Mathematics or Accounting. This is essential.
• At least three years of experience in refineries.
• Basic accounting, unit conversion and contract administration skills.
• Good communication skills and a customer-focused attitude.
• Medically fit for PMR and BMR.
• Advantageous: an NQF level 5 or 6 qualification in Accounting, Chemistry or Chemical Engineering.
• Advantageous: experience in refinery final product production, packing and despatch procedures.
• Advantageous: experience in contract administration.
• Advantageous: knowledge of Impala products and SHEQ standards.
• Advantageous: knowledge of air or sea freight, customs, insurance and security requirements.
• Advantageous: computer skills in Microsoft Office and SAP.

Is this job for you?

This role suits someone with refinery background who is organised and detail-driven. You should be comfortable with numbers, paperwork and dealing with customers. If you have worked with dispatch or sales admin in a plant setting, this could be a good fit.

Tips before you apply

• Have your matric certificate or Grade 12 results ready, showing Mathematics or Accounting.
• List your refinery experience by year, employer and task, so the three-year requirement is clear.
• Name any SAP, Microsoft Office or freight tools you have used, and give a short example of a customer issue you solved.