Warehouse Supervisor: Pick Check Pack

About this role

Clicks Group is hiring a Warehouse Supervisor for United Pharmaceutical Distributors (UPD) at its Cape Town branch. The role reports to the Department Manager. You will make sure every order is picked correctly, checked and ready for delivery.

What you’ll do

• Check that each picked order matches the customer invoice and picking paperwork, including product, quantity, batch and expiry dates.
• Lead, coach and allocate work to checkers, quality control staff, pickers and the wider warehouse team.
• Stop damaged, expired or incorrect stock from leaving the warehouse, and confirm products meet customer and regulatory standards.
• Reduce shortages, oversupplies and wrong deliveries by looking into repeat errors and putting corrective actions in place.
• Keep accurate picking, checking and audit records, and support internal and external audits. Make sure GDP and company SOPs are followed.
• Track order accuracy, picking targets, service levels, dispatch discrepancies and customer complaints. Monitor FIFO/FEFO stock handling.
• Work with Inventory, Dispatch, Quality Assurance and Customer Service to resolve issues before orders go out.
• Make sure staff follow health and safety rules, keep the checking area tidy and handle stock and equipment safely.

What you need

• Matric or NQF Level 4 (essential).
• 3 to 5 years of experience in a pharmaceutical, distribution and wholesale, FMCG, or supply chain and logistics environment (essential).
• At least 2 years of experience in stock management or inventory functions (essential).
• 1 to 2 years of supervisory or people management experience (essential).
• Computer skills in MS Word and Excel at Level 3 (essential).
• Experience with a warehouse management system. Experience with KNAPP and SAP is advantageous.
• Financial understanding, including budgeting (essential).
• Product knowledge (essential).
• Relevant tertiary qualification (advantageous).
• Strong communication, planning and coordination skills, and the ability to negotiate well.
• Good attention to detail, honesty and integrity, and the ability to work under pressure to deadlines.
• Ability to work with Excel reports and find ways to work more efficiently.

Is this job for you?

This job suits someone who has worked in a warehouse, distribution or supply chain setting and has already led a team. You should be comfortable with stock systems, reports and deadlines. If you like keeping order accuracy high and guiding people to do the same, this role may fit you.

Tips before you apply

• Have your Matric or NQF Level 4 certificate and any tertiary certificates ready to upload.
• In your CV, list each supervisory role with the team size, the dates and the results you delivered, such as accuracy or productivity figures.
• Name the warehouse systems you have used, including KNAPP or SAP if you have them, and show your Excel reporting skills with clear examples.

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